Virgin ticket office queries

Hisham El-Far wrote:

> except your card can only be used once therefore there is less fraudulant
> transactions for your bank to pay back !!!

Indeed - and most such machines (pay at pump petrol pumps, those new Tesco
scan-it-yourself tills etc) work that way for that reason.

What I would prefer to see, though, is a solid timetable for converting
these devices to Chip & Pin instead[1][2]. Many such devices found in the
rest of Europe use PIN checks to increase security.

[1] When using one of those Tesco self-service tills for the first time, I
commented to the member of staff near it that I thought it was poor that
they hadn't used Chip & Pin. She said she was as surprised about this as I
was, but that they were going to be converted shortly.

[2] Obviously you can't use Chip & Pin on an old style card, but it should
be possible to identify a C&P card on swiping it and to refuse to accept it
without the PIN.

Neil
--
Neil Williams in Milton Keynes, UK
To reply use neil at the above domain.

> [2] Obviously you can't use Chip & Pin on an old style card, but it should
> be possible to identify a C&P card on swiping it and to refuse to accept
it
> without the PIN.

it is possible

at northampton we have been using a chip and pin enabled version of tribute
since august!

it has a few quirks (were the first station in the country to utilise chip n
pin - i.e. we are the guinea pigs)

but if you swipe a chipped card through the magnetic reader, it will
automaticaly ask for the card to be inserted through the chip n pin reader
instead, regardles of whether the card has a pin number !

"Hisham El-Far" <hisham.elfar@> wrote in message news:<cnbaoh$nva$1@hercules.>...
> > [2] Obviously you can't use Chip & Pin on an old style card, but it should
> > be possible to identify a C&P card on swiping it and to refuse to accept
> it
> > without the PIN.
>
> it is possible
>
> at northampton we have been using a chip and pin enabled version of tribute
> since august!
>
> it has a few quirks (were the first station in the country to utilise chip n
> pin - i.e. we are the guinea pigs)
>
> but if you swipe a chipped card through the magnetic reader, it will
> automaticaly ask for the card to be inserted through the chip n pin reader
> instead, regardles of whether the card has a pin number !

The chip reader should automatically produce a transaction slip for
the cardholder to sign if the card is Chip & Signature or ask the
presenter to enter a PIN. If the person presenting the card has
forgotten the PIN then the operative can override the system and ask
for a signature. Reading the chip ensures that the chances of that
card being counterfeit is minimal. If the card been reported lost or
stolen it should, in theory be blocked. A PIN doesn't prove that the
person using the card is the rightful owner. Crooks can use these
cards without ever being challenged. However if they have to use a
signature then at least they have to face someone down and forge a
signature. If they do forge a signature then the genuine cardholder
can challenge it. How do you prove you weren't negligent with your
PIN?

Why anyone should want a PIN with a credit card though, goodness
knows?

James

"James" <jjamies@tiscali.co.uk> wrote in message
news:471fc78e.0411160244.524d4693@c om...
>
> Why anyone should want a PIN with a credit card though, goodness
> knows?
>
> James

Possibly they might want to buy some goods with it, or even a rail ticket,
and theoretically all transactions will soon need a PIN, won't they?

Paul

"Paul Scott" <notvalidpmscott@> wrote in message news:<cngnre$p8c$1@sparta.>...
> "James" <jjamies@tiscali.co.uk> wrote in message
> news:471fc78e.0411160244.524d4693@c om...
> >
> > Why anyone should want a PIN with a credit card though, goodness
> > knows?
> >
> > James
>
> Possibly they might want to buy some goods with it, or even a rail ticket,
> and theoretically all transactions will soon need a PIN, won't they?
>
> Paul

No - Chip & Signature Cards are an option.

"Neil Williams" <wensleydale@pacersplace.org.uk> wrote in message
news:419d11eb.3161896@news.freeserve.net...
> On 18 Nov 2004 10:47:12 -0800, jjamies@tiscali.co.uk (James) wrote:
>
> >No - Chip & Signature Cards are an option.
>
> Will shops retain fraud risk on these? If so, I doubt they'll be
> available other than for those who cannot use a PIN pad due to some
> kind of disability.
>
> Neil
>

ISTR that from what they were saying at work (a big shop) that with C&P the
bank takes responsibility, but with signatures its down to the retailer.

Woady