 Customer Expectations
"EMZ" <sekuchii_monsoon@m> wrote in message
news:8f9937e0.0401220725.55541f75@c om...
> Hi
>
> I am an A-Level student and i am studying Travel and Tourism.I need to
> find out what customer expections are of representatives of travel
> companies, ie, appearance, manner etc.
>
> Any help will be greatly appreceiated
The most important things you can offer your customers are being
knowledgeable about your product and competent in performing your duties.
You can be wearing the most expensive and beautiful clothes in the world and
if you can't do your job well I am not going to be your customer.
SD | 
