More shenanigans with Heathrtow Connect

Yesterday evening the signs at Paddington clearly displayed the
Heathrow Connect as 'cancelled.' I saw two fed-up tourists then go to
the Heathrow Express ticket office and purchase over-priced tickets
for their service. I also wanted to catch the Connect since FGW locals
always seem to leave from platforms 13/14 and I usually can't be
bothered to treck up there when Connect leaves from 12 nearer the main
concourse.

Then about 5 minutes before it was due to depart lo and behold the
Connect appears on platform 6, becomes 'uncancelled,' and then departs
on time. I trust that the 'cancellation' was not a ploy to force
Heathrow-bound passengers (sorry customers) to purchase a more
expensive Express fare.

Being the BAA (owned by Spanish property demolition and construction
company Ferrovial) I wouldn't put anything past them. But one of the
conditions for being allowed to expand Heathrow (resulting in the
biggest enforced relocation of people - 35,000 and more - since the
Highland Clearances) was that public transportation to/from Heathrow
has to improve. With the vicissitudes of Herathrow Express and
Heathrow Connect (still at times terminating early at Hayes &
Harlington), BAA has a long way to go.

CJB.

On Dec 17, 6:24 pm, CJB <chrisjbr...@> wrote:

> > > I trust that the 'cancellation' was not a ploy to force
> > > Heathrow-bound passengers (sorry customers) to purchase a more
> > > expensive Express fare.

> > > has to improve. With the vicissitudes of Herathrow Express and
> > > Heathrow Connect (still at times terminating early at Hayes &
> > > Harlington), BAA has a long way to go.


> Everytime I write to BAA and complain about Connect's appalling
> service (I use that term cynically) they never reply. But Skyport (the
> local Heathrow newpaper) invariably prints my letters.


Then have you not made the connection that you are perhaps regarded by
them as a peristent complainer and they are deliberately ignoring
you ?


ISTR you have made previous postings as subjective as this time
around. I'd ignore your complaints too if all you can do is moan about
a train being shown as cancelled then shown as running all because -
in your own admission - you are too idle to walk a few platforms
further on.

--
Nick