I pay for this ?

This morning I left Palmers Green and went to Highbury and Islington for
about 8 to get the Victoria Line.

The Victoria line had signal problems so we were advised to use
alternative routes. So I got back on the rail line to Moorgate to get
the Northern Line.

The Northern line train at Moorgate didn't go anywhere because of signal
problems near Stockwell.

Can you see a pattern emerging ?

So I got on the circle line to Kings Cross to connect with (well any
sodding thing still moving south).

I tried to change lines at Kings Cross but got turfed out onto the
street as they were closing Kings Cross because it was too busy......
try the Angel they said.

So I walked to the Angel............. nothing at all going south.

At this stage I would be forgiven for just sitting in a corner and
having a good hissy fit :-)

But I then walked to Highbury & Islington, where I'd been an hour before
and after a long wait got a Victoria Line train, and arrived at work
some 1 and a half hours late !!

So I'm thinking, why am I paying £33.20 a week to put up with this ,
and why people keep voting for Ken, the guy who promised to transform
the Tube !!

--
Edward Cowling "Must Go - The Revolution Starts At 9"

On Tue, 26 Jun 2007 19:24:18 +0100, Edward Cowling London UK
<edward@genghis0.> wrote:

>This morning I left Palmers Green and went to Highbury and Islington for
>about 8 to get the Victoria Line.
>
>The Victoria line had signal problems so we were advised to use
>alternative routes. So I got back on the rail line to Moorgate to get
>the Northern Line.
>
>The Northern line train at Moorgate didn't go anywhere because of signal
>problems near Stockwell.
>
>Can you see a pattern emerging ?

I could try to explain but I don't think that would help. It was a
particularly awful morning in terms of big signal problems so I'll say
sorry instead given that I work for LU.

I agree that it is unacceptable that you and others encounter delays
like you did today.

You probably won't like my next suggestion and I would agree that you
shouldn't have to plan like this. I make sure I have a number of
alternative routes already worked out to get me to where I want to get
to. This applies for home to work and the reverse journey in particular
but it can also help at other times. This typically involves using the
bus network in order to keep moving - it's when everything stops that
the frustration really builds.

I have only got stuck once in a number of years when trying to use my
alternative routes and it is much less stressful to be able to take a
firm decision to go to the stop to catch bus x to get to y. By being
able to decide quickly you can generally get ahead of the crowd of
people who may then be forced to head for the buses and then everything
gets very busy indeed.

I don't know where you were headed but from Moorgate you have several
good bus options to head south of the river - 76, 141, 133, 100, 43.

>So I'm thinking, why am I paying £33.20 a week to put up with this ,
>and why people keep voting for Ken, the guy who promised to transform
>the Tube !!

I think I can guess how you will be voting.

Once again - sorry for being mucked around this morning.
--
Paul C


Admits to working for London Underground!

>
> I could try to explain but I don't think that would help. It was a
> particularly awful morning in terms of big signal problems so I'll say
> sorry instead given that I work for LU.

Ah yes but signal failures would be down to the (privatised)
infracos!!!! I'm not sure about the Victoria line, but on the
Northern that's the second time in just over a week that there has
been a points failure at Kennington when I was on duty. I blame
Tubelines - and underinvestment in general.

>
> Admits to working for London Underground!
So do I! And it wasn't my fault!!!

On Tue, 26 Jun 2007 21:51:33 +0100, Paul Corfield
<aooy65@dsl.pipex.com> wrote:

>I am a senior manager and people who post here are our
>passengers (delete as applicable).

:-)

Hi,

Edward Cowling London UK wrote:

> So I'm thinking, why am I paying £33.20 a week to put up with this ,
> and why people keep voting for Ken, the guy who promised to transform
> the Tube !!

Make sure you fill out your customer charter refund form (available
from
leaflet racks at tube stations), which at least slightly reduces the
amount
one has to pay out each week./month. I get a reasonably steady stream
of vouchers through the post.

I've been considering handing them out to other passengers when
delayed, but there isn't the space to walk through the carriage in the
mornings.

Luke

On Wed, 27 Jun 2007, Kev wrote:

> On Jun 27, 11:18 am, John B <s...@johnband.org> wrote:
>> On Jun 27, 10:07 am, Kev <k...@mwfree.net> wrote:
>>
>>> So why are there signal failures on the less than 10 years old Jubilee
>>> Line extenstion or the less than 30 year old Jubilee Line or the less
>>> than 50 years old Victoria Line.
>>
>> Scientifically speaking, when you're talking about complex
>> electromechanical systems like train signalling, 30 years and 50 years
>> is Pretty Damn Old.
>
> I notice that you didn't mention the less than 10 year old Jubilee Line
> extension.

Oh, that's still being settled in!

tom

--
Science is bound, by the everlasting vow of honour, to face fearlessly
every problem which can be fairly presented to it. -- Lord Kelvin

"Luke Ross" <lukeross@> wrote in message
news:1182936347.560194.130710@k29g2000hsd. o...
Hi,

Edward Cowling London UK wrote:

> So I'm thinking, why am I paying £33.20 a week to put up with this ,
> and why people keep voting for Ken, the guy who promised to transform
> the Tube !!

Make sure you fill out your customer charter refund form (available
from leaflet racks at tube stations), which at least slightly reduces the
amount one has to pay out each week./month. I get a reasonably steady stream
of vouchers through the post.

Can you claim for the cost of alternative journeys? I had to pay £20 for a
cab from KX to Bank but didn't bother getting a receipt thinking there was
no way I could claim it back.

Hi,

Movilla wrote:
>
>> Make sure you fill out your customer charter refund form (available
>> from leaflet racks at tube stations), which at least slightly reduces the
>> amount one has to pay out each week./month. I get a reasonably steady stream
>> of vouchers through the post.
>
> Can you claim for the cost of alternative journeys? I had to pay £20 for a
> cab from KX to Bank but didn't bother getting a receipt thinking there was
> no way I could claim it back.

Sadly the charter only covers the cost of the journey - no
consequential loss (which
the taxi would fall under, I believe). They pay-out is £4 per single
journey, as that's
the cost of a cash single tube journey. The form is postage-paid and
takes about
five minutes to fill in. You can also claim online, but it isn't as
flexible and I don't
believe in reducing the admin cost of charter claims :-)

Regards,

Luke