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London Transportation Forum This is a high-level, technical forum about the London transportation system. Most users will be local residents and issues discussed will pertain to commuting. Thus, a detailed, working knowledge of the system is a prerequisite for participation. For tourists, please use our EUROPE forum which is a more suitable place for casual questions regarding getting about in London.

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Old 23rd November 2004, 07:16 PM   #1 (permalink)
Dave Plumb
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Default Annual ticket refund amount

> than request a refund, then buy a new season, you can do an exchange,
> whereby they'll work out the difference between what you paid for and
> what you now need to pay (or get refunded) for the alternative ticket,


What do they do about the charter refund? WAGN told me the only way you are
entitled to the charter discount is if the ticket is identical. I was
thinking of cutting back R3456 as I don't ever use the travelcard in these
zones as I work in Z2. It's about £370 a year for no good reason (or £170 if
I don't get the discount).

Regards,
Dave


 
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Old 24th November 2004, 09:47 AM   #2 (permalink)
Dave Liney
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"Huge" <huge@ukmisc.org.uk> wrote in message
news:co1sq4$g0v$4@anubis....
> "Peter Smyth" <psmyth@freenetname.co.uk> writes:
>
> [27 lines snipped]
>
>>plus a special charge we make for this
>>service.

>
> Only PT would have the barefaced cheek to charge you for giving you your
> own
> money back.


An administration fee is hardly cheeky. It could be argued that they are
being generous in giving any refund at all. If I take a half-eaten sandwich
I no longer want back to M&S I don't get a partial refund.

Dave.


 
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Old 24th November 2004, 04:21 PM   #3 (permalink)
Dave Plumb
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> The changeover ticket would be issued undiscounted, and the discounted
> rate for the original ticket would be taken into account when working
> out the difference. Upon renewal, of course, normal charter discount
> rules apply.


Thanks for straightening this out, shame it's not to my advantage!

I don't really understand why a ticket for the same TOC where the zonal
(other TOC/TFL) validity changes doesn't attract the discount, especially
since it's supposedly compensating me for poor service that I've already had
to put up with (uncompensated at the time). I have no other way of claiming,
and if my circumstances change I won't get any compensation :(

The discount on WAGN was 14% last year and 7% this year, it's more than
generous that it is also off the zonal part of the ticket, but if I do as
planned and drop zones 3-6 off the ticket and don't get the discount, it'll
cost me £200.

Regards,
Dave


 
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Old 1st December 2004, 03:33 AM   #4 (permalink)
Paul Weaver
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"Dave Liney" <not@really.here> wrote in message
news:41a49eea$0$17462$afc38c87@news.easynet.co.uk. ..
>
> "Huge" <huge@ukmisc.org.uk> wrote in message
> news:co1sq4$g0v$4@anubis....
> > "Peter Smyth" <psmyth@freenetname.co.uk> writes:
> >
> > [27 lines snipped]
> >
> >>plus a special charge we make for this
> >>service.

> >
> > Only PT would have the barefaced cheek to charge you for giving you your
> > own
> > money back.

>
> An administration fee is hardly cheeky. It could be argued that they are
> being generous in giving any refund at all. If I take a half-eaten

sandwich
> I no longer want back to M&S I don't get a partial refund.


Indeed, you can't take petrol back to the garage after you put it in your
tank can you?

--
Everything above is the personal opinion of the author, and nothing to do
with where he works and all that lovely disclaimery stuff.
Posted in his lunch hour too.


 
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