Annual ticket refund amount > The changeover ticket would be issued undiscounted, and the discounted
> rate for the original ticket would be taken into account when working
> out the difference. Upon renewal, of course, normal charter discount
> rules apply.
Thanks for straightening this out, shame it's not to my advantage!
I don't really understand why a ticket for the same TOC where the zonal
(other TOC/TFL) validity changes doesn't attract the discount, especially
since it's supposedly compensating me for poor service that I've already had
to put up with (uncompensated at the time). I have no other way of claiming,
and if my circumstances change I won't get any compensation :(
The discount on WAGN was 14% last year and 7% this year, it's more than
generous that it is also off the zonal part of the ticket, but if I do as
planned and drop zones 3-6 off the ticket and don't get the discount, it'll
cost me £200.
Regards,
Dave |