Can you hear me now? (Aloha Airlines)

Is there some trick to speaking to a human at Aloha Airlines....?

I want to speak to someone who has knowledge of the Birthday Coupon
special they had. The only access you can gain to ALoha is to book a
flight. I need answers to double billing etc., and can't find a phone
number that garners a human voice. Even some of the secutiy exchange
sites provide bad numbers that end up being obnoxious fax numbers etc....

Any clues?

Mahalo

Dennis

On Mon, 20 Sep 2004 14:55:01 -0000, "press 0 for an operator"
<asdlkfjop4i3rjp24i@aofe4ji9039.net> wrote:

>
> If you think that's bad, try ordering a part for your weed whacker or
your
> bread machine. They just know that you can't get it anywhere else so
they
> string you along with about 15 minutes of automated voice menus.
>
> The strange thing is, I got the same thing with verizon dsl support.
In the
> past they were available but now they're just "ok sir i'll transfer
you to x
> department."
>
> The end result is that service gets restored in a few hours but if
you
> honestly pursue someone who will TELL YOU THAT then you get the
transfer
> conga line.
>
> This is ISP survivor:
>
> "Put off; Put down; Put them in their freakin' place"
>

First of all I hate the computer menus. They waste my time and
sincerely annoy me. I have learned to either press the "O" when it is
available--some of us don't have touch tone phones <g>, I guess, or I
ask for "Agent" or "Rep" on those that "understand what you are
saying".

I feel that I am not obligated to be a sheep following the flock
despite the directions to do so. I have saved myself lots of time and
an equal amount of frustration deciding this path.

Just my $.02

with aloha
Thunder
smithfarms.com
Farmers of 100% Kona Coffee
& other Great Stuff

smithfarms pure kona wrote:
>
> I feel that I am not obligated to be a sheep following the flock
> despite the directions to do so. I have saved myself lots of time and
> an equal amount of frustration deciding this path.
>
> Just my $.02


Awhile back, we had a thread about the frustrating and annoying
practice by mainland purveyors, of slapping "additional shipping"
charges to mail orders to Hawai`i.

I refuse to make purchases from suppliers (online/catalog) who
do this -- and when it's an online supplier, I email a nice note
to their customer service folks, loudly complaining.

Amazingly, I got a phone call from one -- to whom I'd ranted when
they slapped an additional $10 postage to AK/HI customers -- telling
me they had changed that policy a month earlier (!). The lady who
called thanked me for advising them that their website did not
reflect the change (!!), and inviting me back to their site.
(sorry, but I'm not gonna plug 'em by posting the name...)

So yes, folks, sometimes those email complaints _do_ get read! <g>

--auntie maria