Sue Alitalia for my lost bags?

[wkhedr-deja.com]

Hi guys,
Alitalia lost one of my bags four months ago while traveling from
Boston to Cairo. I filed a claim when it was lost.
I have been trying to contact them for the last four months but they
never answer their phones. The only response I got back was by email
saying that they will settle my claim after 100 days from the day my
bag was lost.
Now it's 120 days, and I received nothing. The bag is worth more than
1000 dollars.
Also I have travel insurance but they are refusing to give me anything
until Alitalia settles the claim.

I decided to go to the small claim court in Boston, but I need to list
the defendant's name, what should I write?

Thanks

[PatTX]

wkhedr@my-deja.com wrote:
:: Hi guys,
:: Alitalia lost one of my bags four months ago while traveling from
:: Boston to Cairo. I filed a claim when it was lost.
:: I have been trying to contact them for the last four months but they
:: never answer their phones. The only response I got back was by email
:: saying that they will settle my claim after 100 days from the day my
:: bag was lost.
:: Now it's 120 days, and I received nothing. The bag is worth more than
:: 1000 dollars.
:: Also I have travel insurance but they are refusing to give me
:: anything until Alitalia settles the claim.
::
:: I decided to go to the small claim court in Boston, but I need to
:: list the defendant's name, what should I write?
::
:: Thanks

It's really strange that a commercial business "never" answers the
phone...perhaps you have the wrong number? Try the 800 operator and ask her
if they have a toll free number. Or go to their website....

Pat

[wkhedr]

On Apr 16, 9:52*pm, "PatTX" <sun...@notsure.com> wrote:
> wkh...@my-deja.com wrote:
>
> :: Hi guys,
> :: Alitalia lost one of my bags four months ago while traveling from
> :: Boston to Cairo. I filed a claim when it was lost.
> :: I have been trying to contact them for the last four months but they
> :: never answer their phones. The only response I got back was by email
> :: saying that they will settle my claim after 100 days from the day my
> :: bag was lost.
> :: Now it's 120 days, and I received nothing. The bag is worth more than
> :: 1000 dollars.
> :: Also I have travel insurance but they are refusing to give me
> :: anything until Alitalia settles the claim.
> ::
> :: I decided to go to the small claim court in Boston, but I need to
> :: list the defendant's name, what should I write?
> ::
> :: Thanks
>
> It's really strange that a commercial business "never" answers the
> phone...perhaps you have the wrong number? Try the 800 operator and ask her
> if they have a toll free number. Or go to their website....
>
> Pat

The phone numbers dedicated for the lost baggage never get answered,
instead you go through some recorded message that says to fax your
claims or mail them to some address.
But they replied my emails telling me to wait 100 days which I waited
already. Then after 120 days they tell me to be patient. It's been
four months without any compensation and also I can't even get
anything from the travel insurance I bought because they wait first
for the airline settlement.

[PeterL]

On Apr 16, 3:55*pm, wkh...@my-deja.com wrote:
> Hi guys,
> Alitalia lost one of my bags four months ago while traveling from
> Boston to Cairo. I filed a claim when it was lost.
> I have been trying to contact them for the last four months but they
> never answer their phones. The only response I got back was by email
> saying that they will settle my claim after 100 days from the day my
> bag was lost.
> Now it's 120 days, and I received nothing. The bag is worth more than
> 1000 dollars.
> Also I have travel insurance but they are refusing to give me anything
> until Alitalia settles the claim.
>
> I decided to go to the small claim court in Boston, but I need to list
> the defendant's name, what should I write?
>
> Thanks

Try one of those consumer problem solvers. Maybe your newspaper has
one. Check one of those travel magazines.

BTW you are not going to get anywhere near $1,000 for one loss bag.
What kind of bag is it and why is it that expensive? Maybe that's why
it go stolen. Check your ticket to see the limits they put on loss
bags.

[PatTX]

PeterL wrote:
:
: BTW you are not going to get anywhere near $1,000 for one loss bag.
: What kind of bag is it and why is it that expensive? Maybe that's why
: it go stolen. Check your ticket to see the limits they put on loss
: bags.

It's generally not the value of the bag, itself, but of the contents
therein. However, he had better have really good records, price receipts,
etc.

Pat

[wkhedr]

On Apr 17, 11:20*am, PeterL <po.n...@**********> wrote:
> On Apr 16, 3:55*pm, wkh...@my-deja.com wrote:
>
>
>
>
>
> > Hi guys,
> > Alitalia lost one of my bags four months ago while traveling from
> > Boston to Cairo. I filed a claim when it was lost.
> > I have been trying to contact them for the last four months but they
> > never answer their phones. The only response I got back was by email
> > saying that they will settle my claim after 100 days from the day my
> > bag was lost.
> > Now it's 120 days, and I received nothing. The bag is worth more than
> > 1000 dollars.
> > Also I have travel insurance but they are refusing to give me anything
> > until Alitalia settles the claim.
>
> > I decided to go to the small claim court in Boston, but I need to list
> > the defendant's name, what should I write?
>
> > Thanks
>
> Try one of those consumer problem solvers. *Maybe your newspaper has
> one. *Check one of those travel magazines.
>
> BTW you are not going to get anywhere near $1,000 for one loss bag.
> What kind of bag is it and why is it that expensive? *Maybe that's why
> it go stolen. *Check your ticket to see the limits they put on loss
> bags.- Hide quoted text -
>
> - Show quoted text -

I published an article in the consumers affairs. And filed many
complaints.
The bag had a lot of new clothing for my kids, gifts for the family in
Cairo and our camcorder.
Everything was brand new except the camcorder was like two years old
but rarely used.

I bought travel insurance before the trip but they are refusing to pay
anything until the airlines give me any kind of settlement.

They lost our bag, and they have insurance that covers their a?es,
why are they pushing me to drop my rights?!

[wkhedr]

On Apr 17, 11:20*am, PeterL <po.n...@**********> wrote:
> On Apr 16, 3:55*pm, wkh...@my-deja.com wrote:
>
>
>
>
>
> > Hi guys,
> >Alitalialost one of my bags four months ago while traveling from
> > Boston to Cairo. I filed a claim when it was lost.
> > I have been trying to contact them for the last four months but they
> > never answer their phones. The only response I got back was by email
> > saying that they will settle my claim after 100 days from the day my
> > bag was lost.
> > Now it's 120 days, and I received nothing. The bag is worth more than
> > 1000 dollars.
> > Also I have travel insurance but they are refusing to give me anything
> > untilAlitaliasettles the claim.
>
> > I decided to go to the small claim court in Boston, but I need to list
> > the defendant's name, what should I write?
>
> > Thanks
>
> Try one of those consumer problem solvers. *Maybe your newspaper has
> one. *Check one of those travel magazines.
>
> BTW you are not going to get anywhere near $1,000 for one loss bag.
> What kind of bag is it and why is it that expensive? *Maybe that's why
> it go stolen. *Check your ticket to see the limits they put on loss
> bags.- Hide quoted text -
>
> - Show quoted text -

Just an update about my case. I went to the small claim court and a
hearing was decided this month.
Alitalia sent me a check for more than my claim one week before the
hearing.

[Gregory Morrow]

Martin wrote:

> On Sat, 13 Jun 2009 15:55:32 -0700 (PDT), wkhedr <wkhedr@my-deja.com>
> wrote:
>
>> On Apr 17, 11:20 am, PeterL <po.n...@**********> wrote:
>>> On Apr 16, 3:55 pm, wkh...@my-deja.com wrote:
>>>
>>>
>>>
>>>
>>>
>>>> Hi guys,
>>>> Alitalialost one of my bags four months ago while traveling from
>>>> Boston to Cairo. I filed a claim when it was lost.
>>>> I have been trying to contact them for the last four months but
>>>> they never answer their phones. The only response I got back was
>>>> by email saying that they will settle my claim after 100 days from
>>>> the day my bag was lost.
>>>> Now it's 120 days, and I received nothing. The bag is worth more
>>>> than 1000 dollars.
>>>> Also I have travel insurance but they are refusing to give me
>>>> anything untilAlitaliasettles the claim.
>>>
>>>> I decided to go to the small claim court in Boston, but I need to
>>>> list the defendant's name, what should I write?
>>>
>>>> Thanks
>>>
>>> Try one of those consumer problem solvers. Maybe your newspaper has
>>> one. Check one of those travel magazines.
>>>
>>> BTW you are not going to get anywhere near $1,000 for one loss bag.
>>> What kind of bag is it and why is it that expensive? Maybe that's
>>> why it go stolen. Check your ticket to see the limits they put on
>>> loss bags.- Hide quoted text -
>>>
>>> - Show quoted text -
>>
>> Just an update about my case. I went to the small claim court and a
>> hearing was decided this month.
>> Alitalia sent me a check for more than my claim one week before the
>> hearing.
>
> and went into receivership?

I think I've seen this story before...didn't Alitalia just buy
Chrysler...?

;-P

--
Best
Greg