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Old 14th September 2004, 08:04 PM   #1 (permalink)
Dahobb
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Default GC>DCA entrance no more?

I find that very disappointing. I know that I would regularly hang out in
DCA and then do lunch (later dinner) at the Story Teller and Napa Rose. I
am now required to exit the park and travel all the way around through
Downtown Disney, I will no longer waste my time. I would suspect that I am
not the only one who dined at the Hotel via DCA. So I wonder if this move
will impact business at the restaurants?




"tommy" <skyway@> wrote in message
news:skyway-CCADC2.15462014092004@news.la....
> So you have to be a hotel guest to use the good entrance now.
>
> I understand why they did it, and there has always been a sign that
> states this rule, but why did they just start enforcing it?
>
> Nothing worse than that big mess at the front entrance.
>
> /tommy
>
> PS--I guess there are a few worse things, like throwing up tequila, or
> stepping in dog .



 
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Old 16th September 2004, 11:53 PM   #2 (permalink)
No One
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Default GC>DCA entrance no more?



> >
> >
> > > >I find that very disappointing. I know that I would regularly hang out in
> > > >DCA and then do lunch (later dinner) at the Story Teller and Napa Rose. I
> > > >am now required to exit the park and travel all the way around through
> > > >Downtown Disney, I will no longer waste my time. I would suspect that I am
> > > >not the only one who dined at the Hotel via DCA. So I wonder if this move
> > > >will impact business at the restaurants?
> > >
> > > Write them a SNAIL MAIL letter and explain this to them. They consider one
> > > snail mail letter to be worth ten customers. They don't consider email.

> >
> >
> > Well that's definitely honorable, honest and Guest friendly.
> >
> > What is the difference between snail mail and email?

>
> Snail mail takes a bigger effort. If a person is willing to make that
> extra effort, they have strong feelings about it. I'm not sure I agree
> with this policy, but Disney is not alone about this. I think most
> companies take snail mail much more seriously than email.


Then why waste any of their (paying) customers time by lying about
'feedback' or even offering an email feedback option?
Seems like a waste of their time, effort and money.. and a complete
waste of a customers time.

Thanks for the reply.. :)
 
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