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Old 7th July 2008, 02:38 PM   #1 (permalink)
Jill
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Default Southwest ?

So...airfare is currently at $259 roundtrip. I'm thinking $220 is
probably the best I could do. If I buy for $259, and it goes on sale,
does anyone know if Southwest will issue a credit for the difference?

Thanks!
 
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Old 7th July 2008, 03:56 PM   #2 (permalink)
Sonya In Disguise
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Default Southwest ?


"Jill" <jms6495@************> wrote in message
news:6a7e9285-e9a1-4038-8688-b4e19a087b05@d77g2000hsb.************.com...
> So...airfare is currently at $259 roundtrip. I'm thinking $220 is
> probably the best I could do. If I buy for $259, and it goes on sale,
> does anyone know if Southwest will issue a credit for the difference?
>
> Thanks!


Jill,

From my experience, SW NEVER gives money back. If you want to get your
original tickets refunded in the form of a credit and then apply that credit
towards future tickets, that's ok (but the credits expire after one year I
believe) - they will do that without penalty. But once you pay them, your
money is forever theirs.

-- The 'other' Sonya


 
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Old 8th July 2008, 11:21 AM   #3 (permalink)
sdzebs
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Default Southwest ?

Actually, in the past I have received a credit card refund for a price
decrease. Keep in mind, this was a few years ago before the "fuel
crisis". I wrote them a polite letter thanking them for the lower
price and informing them that our family does not fly often, but when
we do it is always on SW (the truth). I respectfully requested the
difference be refunded to my original form of payment, and received a
refund on my credit card within two billing statements. Don't know
how well it would work today, though! Worth a try, in my opinion.

 
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Old 8th July 2008, 11:51 AM   #4 (permalink)
Peppermint Patty
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Default Southwest ?

On Jul 7, 4:56 pm, "Sonya In Disguise" <crownBroc...@yahoo.com> wrote:
> "Jill" <jms6...@************> wrote in message
>
> news:6a7e9285-e9a1-4038-8688-b4e19a087b05@d77g2000hsb.************.com...
>
> > So...airfare is currently at $259 roundtrip.  I'm thinking $220 is
> > probably the best I could do.  If I buy for $259, and it goes on sale,
> > does anyone know if Southwest will issue a credit for the difference?

>
> > Thanks!

>
> Jill,
>
> From my experience, SW NEVER gives money back. If you want to get your
> original tickets refunded in the form of a credit and then apply that credit
> towards future tickets, that's ok (but the credits expire after one year I
> believe) - they will do that without penalty. But once you pay them, your
> money is forever theirs.
>
> -- The 'other' Sonya


I learned this the hard way and made a $250 donation to Southwest a
couple of years ago.
 
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Old 9th July 2008, 09:17 AM   #5 (permalink)
Peppermint Patty
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Default Southwest ?


> I have also donated. Since then, I have *heard*, but never verified, that
> for a fee ($50?) Southwest removes the expiration on the voucher.-



That must be one of those things that they don't offer or tell you
about but if you specifically ask, then they'll tell you. I tried to
no avail. I was even taking a trip within a few months of the
expiration and they wouldn't extend it.
 
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Old 9th July 2008, 07:27 PM   #6 (permalink)
Rob Steere
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Default Southwest ?

"Peppermint Patty" <cinderella836@yahoo.com> wrote in message
news:7ae54e99-e8e8-4535-b0b4-b2f0d76d9290@i76g2000hsf.************.com...
>
>> I have also donated. Since then, I have *heard*, but never verified, that
>> for a fee ($50?) Southwest removes the expiration on the voucher.-

>
>
> That must be one of those things that they don't offer or tell you
> about but if you specifically ask, then they'll tell you. I tried to
> no avail. I was even taking a trip within a few months of the
> expiration and they wouldn't extend it.


I think the $50 fee is to extend a free ticket award through Rapid Rewards
frequent flyer, not to extend a dollar-value voucher.

-Rob


 
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Old 12th July 2008, 09:54 PM   #7 (permalink)
sdzebs
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Default Southwest ?

I posted last week about having received a refund (not a travel
credit) from SW...just wanted to update to say I received another
refund this past week. Same basic situation as the one I experienced
a few years ago. I found a lower fare on DING, re-booked at the lower
rate, had the difference placed in my SW account as money I could
apply to a future reservation (within one year of original ticket
purchase date). I wrote them to say we do not anticipate traveling
within the next year and requested the amount be refunded to my credit
card, which was my original form of payment. I received the $60
credit in this month's Visa statement!

Service like this, in times like these, is why I only fly Southwest!
 
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