Hi there i justed to see if you could help us in regards to the disney
cruise that we booked. Disney is not willing to help us out and i woul
dlike to see if this is something that you could help out with. I have
attached below 2 letters that i sent to disney, disney cruise lines
and cruises only. They explain more in detail on what our issues are.
please contact me if you may have any questions. I hope you can help
us out.
Thank you
Brian Nolan
2964 White Cedar Circle
Kissimmee, FL 34741
321.217.6937
407.744.0800
Hi there, we booked a Disney cruise to Costa Maya for 9/27/08 and now
we just found out that were not going to Costa Maya due to hurricane
dean last year and we now will be going to Grand Caymans. The problem
we have is that Disney advertised this Costa Maya cruise as a special
cruise and we paid more money to go on this cruise ($2400) compare to
if we booked a standard western cruise to Grand Caymans we would only
paid about $2000 a $ 400 difference. Now that we are not going to
Costa Maya I would like to request to get some on board credit due to
the extra money we paid to go onto the special cruise that Disney
advertised. Please contact me as soon as possible on this issue I am
having with Disney cruise line.
Your Unhappy, Disappointed guests
Brian Nolan
2964 White Cedar Circle
Kissimmee, FL 34741
321.2176937
completepro4u@********
To whom it may concern,
The Nolan and Milins families would like to express there feelings
about the cruise that we booked for Sept 27, 2008
My name is Brian Nolan and my family and I (6 people total going on
the cruise 4 adults & 2 children / 2 cabins) have booked a Disney
Cruise for 9/27/2008 which was a special cruise that went to Costa
Maya ( which we paid extra money due to this special cruise). We have
received an email yesterday 6/26/08 stating that the cruise has been
changed and that we will no longer be going to Costa Maya. All 6 of us
are very disappointed that there has been a change and now we are
thinking about canceling and booking thru a different cruise line. We
had booked this cruise back in Nov. 2007 and paid extra money for this
cruise. We had such a great, unforgettable and enjoyable time that we
had last Sept. 2007 on the Disney cruise. All of us that went on the
cruise in Sept 2007 keep thinking and talking about what a great time
we had. We tell everybody that we know who is thinking about going a
cruise that they should go on the Disney. All we do is talk about the
Disney Cruise and how we can’t wait till Sept. 2008 for our next
cruise. We also were going to book again onboard this year for 2009 so
we could take advantage of the savings. Also we requested to have the
2 cabins to be located on the same floor of each other close by and
after getting the cabin assignments we found out there was 1 cabin on
deck 7 room 7509 and the other is down on deck 2 room 2633.We would
prefer to have both rooms on deck 7or 6 or 5. As of right now we feel
that we have been shafted (just a nicer way of saying it) and we are
really serious thinking about canceling this cruise completely and
booking with another cruise line that will go somewhere else besides
Grand Caymans. We will be sure to also tell all our friends and family
as well as everyone we come in contact with that want to go on a
Disney and we will leave some feedback on the experience that we are
having so far this year with this cruise.
Your disappointed guests,
The Nolan’s & Milien’s Families
Brian Nolan
Ethan Nolan
Naiomi Soto
Thomas Nolan
Karen Milins
Ciara Milins
Disappointed Guests 
