How serious isPrincess about their service credo?

In article <458-4591C3FD-1842@storefull-3258.bay.>, Jeff
Gersten <JeffGersten@> wrote:

> So, how seriously do they take their above
> commitment to service? Do you think they will provide the pillow? It's
> not like we're asking for some very expensive service from them. The
> pillow is $40 in the J.C. Penny catalogue. She bought one for $30 from
> her chiropracter. There may very well be even cheaper ones available.
>
> If necessary, she could bring it as airline carry on, but it seems a
> much better alternative to have them provide it as opposed top
> schlepping it across the Atlantic Ocean

You should take your own pillow. It is a stretch to think this falls
under their service credo. Further you don't want to be dependent on
Princess to provide such an item. Find a pillow that you have tested
rather than hope that something they provide will be sufficient if the
lack of it could turn your vacation into a nightmare.

--
Charles

Jeff Gersten wrote:
> So, how seriously do they take their above
> commitment to service? Do you think they will provide the pillow? It's
> not like we're asking for some very expensive service from them. The
> pillow is $40 in the J.C. Penny catalogue. She bought one for $30 from
> her chiropracter. There may very well be even cheaper ones available.

Great idea! I think they should give me $40 worth of something too.
And everyone else! Yeah, that's it. Two thousand custom gifts per
cruise. Woo hoo!

Seriously, I suppose you could ask them if they'd get one IF *you* paid
for it and the cost of getting it. Or you could have one sent to the
ship. Sounds like a lot of trouble when you could just bring one
along.

When our child was young, we used to buy an extra baby bathtub and
bring it on overseas cruises, and just leave it in the ship. That also
left extra room in the duffel suitcase for stuff we bought overseas ;-)

Kev

Ermalee wrote:
> Joseph Coulter wrote:
>
>> Jeff Gersten wrote:
>>
>>>
>>> If necessary, she could bring it as airline carry on, but it seems a
>>> much better alternative to have them provide it as opposed top
>>> schlepping it across the Atlantic Ocean
>>>
>>
>> Actually packing it is another alternative and I agree with charles,
>> this is just too grand a cruise to take a chance on someone else's
>> interpretation of your needs. You will not regret it.
>
>
> The pillow would probably pack pretty flat in one of those plastic bags
> that lets you roll all the air out.

Excellant idea Ermalee.

I agree with those who said if this pillow is important to your wife's
heath, then bring it with you. Migraines are not fun at all and I
would do everything possible to avoid getting one.

sue

sue