Aruba car rental

Christina <christinar@usa.com> wrote in
Message-ID 4u9cdvgdq1lp5lcfkhsmr66gahpkeu0lif@:

>I almost let this one get by me.
>Beware of American Car rental in Aruba.

Yes, I second this one. I had a bad experience with them too!

>When we went to get the car, I gave the guy 3 credit cards and each
>one he would say, declined. Well I knew there was at least $500 on
>each, so what was the problem? They take a $700 deposit (!!!!) on
>your card! I was floored but stuck and had to follow through with the
>rental. I was furious and just prayed that the $700 hold would not
>come back to "haunt" me. It didn't and was released right after the
>car was turned in, but the whole thing was a mess. I had to go back
>to the ship to retreive another card and my husband ended up having to
>call one of the card companies and that's when we found out they were
>gigging us for the $700.

This is my bad experience with the Aruba American Car Rentals scammers:.
When I was returning the rented car back to them in Oranjestad, Aruba, it
was about three hours before the airplane's departure to the States.
During returning of the car, as I was backing in their parking lot, I
backed into the ramp and broke the back red light. I returned the card to
the American Car Rental. The employee there said not to worry about it,
because it is only a small damage, as only the rear red light was broken.
To my surprise, seven days later I heard from Raj Misier, who claimed to
be the owner of American Car Rental. He informed me that he is charging my
credit card 1,292 Dollars. When I questioned it, he would not say what was
the damage. I believe this is a clear case of fraud. The guy waits a week
until I am back in the USA and then he takes a huge amount of money from
my credit card. Fortunately, I have an eyewitness and she will contact the
credit card regarding the scam American Car Rental is trying to pull. I
will see how it will end.

In any event, I recommend against renting cars from this unscrupulous car
renting outfit.

Follow-up to this post:

I asked American Car Rental to explain what were the damages to their car
and why they are waiting with their explanation. To my great surprise, I
received email from them, saying in effect that they will not tell me what
damage was done to their car. Apparently they refuse to say anything,
simply because they are taking advantage of the fact that I left Aruba for
the States and are just milking my credit card. Their email clearly shows
that they do not want to say anything why they charged my credit card for
$1,292.10. I consider it a clear case of fraud.

Their email "answer" is below:

>Return-Path: <americancarrental@setarnet.aw>
>Received: from kiwiri.setarnet.aw ([209.88.129.45])
> by mx-a065b01.pas.sa. (EarthLink SMTP Server) with ESMTP id 1cxQ3s1ou3NZFpK0
>Received: from s1100474487 (viruswall-4.setarnet.aw [209.88.129.79])
> by kiwiri.setarnet.aw
> (iPlanet Messaging Server 5.2 HotFix 1.21 (built Sep 8 2003))
> with SMTP id <0I7T00IHH9CWOL@kiwiri.setarnet.aw>
> Fri, 26 Nov 2004 20:00:37 -0400 (GMT)
>Date: Fri, 26 Nov 2004 20:00:42 -0400
>From: American Car Rental <americancarrental@setarnet.aw>
>Subject: Re: Damage!!!!! American Express Rental Insurance
>Message-id: <001e01c4d414$243cdf20$0801a8c0@s1100474487>
>References: <012701c4d01a$bba92c90$0801a8c0@s1100474487>
> <oj54q0d2gvr9r809srk9sj1780l9r5ihr3@>
> <018401c4d0e3$4b50da00$0801a8c0@s1100474487>
> <5ameq0lnj2d4ve9vi6647j86qfgdosptdq@>
>
>Michael you are a big lier, that's why I don't like to communicate with you.
>Do everything you like, but you cann't hide the truth.
>
>Have a nice evening.
>Raj

So instead answering the question what was the damage, which he refuses to
answer, he calls me "a big lier[sic]" for wanting an explanation of the
$1,292 "damages". Unscrupulous outfit like this should be avoided.
- - - - - - - - - - - - - - - - - - - - - - -

>>I almost let this one get by me.
>>Beware of American Car rental in Aruba.
>
>Yes, I second this one. I had a bad experience with them too!
>
>>When we went to get the car, I gave the guy 3 credit cards and each
>>one he would say, declined. Well I knew there was at least $500 on
>>each, so what was the problem? They take a $700 deposit (!!!!) on
>>your card! I was floored but stuck and had to follow through with the
>>rental. I was furious and just prayed that the $700 hold would not
>>come back to "haunt" me. It didn't and was released right after the
>>car was turned in, but the whole thing was a mess. I had to go back
>>to the ship to retreive another card and my husband ended up having to
>>call one of the card companies and that's when we found out they were
>>gigging us for the $700.
>
>This is my bad experience with the Aruba American Car Rentals scammers:.
>When I was returning the rented car back to them in Oranjestad, Aruba, it
>was about three hours before the airplane's departure to the States.
>During returning of the car, as I was backing in their parking lot, I
>backed into the ramp and broke the back red light. I returned the card to
>the American Car Rental. The employee there said not to worry about it,
>because it is only a small damage, as only the rear red light was broken.
>To my surprise, seven days later I heard from Raj Misier, who claimed to
>be the owner of American Car Rental. He informed me that he is charging my
>credit card 1,292 Dollars. When I questioned it, he would not say what was
>the damage. I believe this is a clear case of fraud. The guy waits a week
>until I am back in the USA and then he takes a huge amount of money from
>my credit card. Fortunately, I have an eyewitness and she will contact the
>credit card regarding the scam American Car Rental is trying to pull. I
>will see how it will end.
>
>In any event, I recommend against renting cars from this unscrupulous car
>renting outfit.
>