US Airways is predatory. My advice: Do not fly on US Airways.

jim@jibbering.com (Jim Ley) wrote:

>You're missing the simple fact that many people aren't prepared to
>accept they made a mistake (or lots in this case) and swallow their
>pride. They have to blame someone else.
>Jim.

God bless America! I think he should sue for at least 3 billion
dollars.

K

I've flown USAir many times and find this airline about the same as any of the
others. No better, no worse.

--Lan Sluder

On 8 Sep 2003 20:46:05 -0700, raylozano@eudoramail.com (Ray Lozano)
wrote:


>
>You don't read well and your writing is bad. The issue is not about
>personal responsibility, but about how an airline should behave toward
>its customers, who are human.
>
wrong bevis, it is all about personal responsibility, you failed to
have with you the required documents and you are blaming the airline
which is just doing it's duty to follow the law. Next time when you're
in the wrong try acting a bit more contrite, it might get people who
can assist you to assist you.

On 8 Sep 2003 20:48:56 -0700, raylozano@eudoramail.com (Ray Lozano)
wrote:

>You must not have any customers of your own. If you do, you probably
>don't have very many.
>
no business needs customers like you

On 8 Sep 2003 20:51:56 -0700, raylozano@eudoramail.com (Ray Lozano)
wrote:

>Keeger <Strat59_00m> wrote in message news:<6uvplv0rf6p9a14v4nkm4vectuv8ng25vk@>. ..
>> jim@jibbering.com (Jim Ley) wrote:
>>
>> >You're missing the simple fact that many people aren't prepared to
>> >accept they made a mistake (or lots in this case) and swallow their
>> >pride. They have to blame someone else.
>> >Jim.
>>
>> God bless America! I think he should sue for at least 3 billion
>> dollars.
>>
>> K
>
>Why not 5 billion?
go for 10, you still would never prevail

In article <J7y7b.11347$w41.9126@nwrdny02.gnilink.net>,
"propp" <propp@> wrote:

> "JohnM" <john@scroll.> wrote in message
> news:MSRd3SAebmX$Ew8b@scroll....
> > In article <BB826D91.F3DD%mtbchip@cox.net>, mtbchip <mtbchip@cox.net>
> > writes
> >
> > >Lozano translates to loser in some other language. Be a big boy and
> > >swallow
> > >your mistakes.
> > >
> >
> > Frankly this sums up my feelings. The rest of us accept that we are
> > fallible and that we screw up sometimes - and tough luck. We don't blame
> > the world for it. But there seems to be a strange litigious mutant of
> > our species, Homo Americanus, who thinks that a corporation by virtue
> > of being a corporation is always at fault and that he (or she) by virtue
> > of being an individual is never at fault.
>
> There are many Americans who do not share this view, and wish for serious
> tort
> reform of our civil courts. Unfortunately, the legal profession contributes
> too
> well to politicians and candidates...
>
>


you have swallowed hook line and sinker political 'talking points' that
have little basis in reality -- sure there is frivilous and abusive
litigation -- but the biggest abusers are powerful corporations not joe
schmoo from the airline counter or with the fried rat in his chicken box

Can we now drop this subject ? - it is heading into the personal area. We
have all got this story and made observations from it.

cheers, philip

"JohnDoe" <abuse@bellnexxia.net > wrote in message
news:9hmqlvkqmu282usada1jejhrt93hnlg1k9@...
> On 8 Sep 2003 20:46:05 -0700, raylozano@eudoramail.com (Ray Lozano)
> wrote:
>
>
> >
> >You don't read well and your writing is bad. The issue is not about
> >personal responsibility, but about how an airline should behave toward
> >its customers, who are human.
> >
> wrong bevis, it is all about personal responsibility, you failed to
> have with you the required documents and you are blaming the airline
> which is just doing it's duty to follow the law. Next time when you're
> in the wrong try acting a bit more contrite, it might get people who
> can assist you to assist you.

hammond@not@peek.ssr.hp.com (Charlie Hammond) wrote in message news:<Xlk7b.4300$KW5.2680@news.cpqcorp.net>...
[snip]
> Now why did US AIR not do that in this case? My guess is that it was
> a combinatin of bad luck -- happening to encounter US AIR employees
> who were "not having a good day" -- and some lack or persistence on
> the part of the original poster -- it sounds like he "panicked" and
> ran out to by tickers from another airline before exhausting his
> efforts with US AIR. He'll no doubt pay for this, but there is still
> the valid point that US AIR could have done better for this customer.

Even if one takes his story at face value, that's about his
only valid point. Virtually every single other
action he took was about as boneheaded as he could have chosen.
Why he didn't call USAir back from the airport is beyond me. That's
where he started, it's where he had his most success to that point.
I guess I'm also surprised that it didn't even occur to him
that maybe he should check out the status of his return tickets
either. Even beyond that, I probably would have waited for
the travel agency to open before booking such new and expensive
tickets. And alot of agencies do have emergency service numbers,
although I've never really used one.

I went through a similar experience with having left important
documentation at home. The round trip to retrieve it was in
excess of the time left to make the plane. Before I left
the airport, I had rescheduled everything. It wasn't a single
gate agent that did this for me. The original reacted much in
the same way the USAir agent in the story did. (Maybe a tad
bit less surly). Between the 800 number and a customer service
desk, I sorted out the mess and rebooked everything.

oconnell@slr.orl.lmco.com (me) wrote in message news:<73af7090.0309101250.674a5d84@ com>...
> Today, I'd probably agree with you. I don't have to go back very
> far to find a time when crossing into Canada with a US passport
> would probably have raised as many suspicions as anything. Within
> the relm of international travel for many Americans, 2 years is the
> blink of an eye.

I've been travelling to Canada regularly for twenty years, at least,
and I have always taken my passport. While not strictly required it
is always accepted, and has never raised any suspicions.

Ed

EdJS@volcanomail.com (Ed) wrote in message news:<c15e12c4.0309110903.7849c708@ com>...
> oconnell@slr.orl.lmco.com (me) wrote in message news:<73af7090.0309101250.674a5d84@ com>...
> > Today, I'd probably agree with you. I don't have to go back very
> > far to find a time when crossing into Canada with a US passport
> > would probably have raised as many suspicions as anything. Within
> > the relm of international travel for many Americans, 2 years is the
> > blink of an eye.
>
> I've been travelling to Canada regularly for twenty years, at least,
> and I have always taken my passport. While not strictly required it
> is always accepted, and has never raised any suspicions.

Well, by air I wouldn't be surprised. I was thinking more of
by auto. I'm not sure I'd ever shown a passport when crossing
by car, even when I happened to have it with me.