Air India question

My spouse and I are planning a trip to London (we live in New York
City) and were looking at prices for Air India tickets. I've read a
lot of bad reviews for this airline, but they've all been for flights
to or from India.

Has anyone taken this airline to England? What is your opinion of
it?. The tickets are very inexpensive, compared to the other
airlines, and we understand it wouldn't be as acommodating as the
competitors. Would it be worth saving the money?


TIA

<oloughlin277@> wrote:

AI has good safety record. Their cabin service is not bad; most
trans-atlantic service is ho-hum anyway, any differences would be
minor. You can pay more and still get lousy service.

Where AI doesn't shine is in response to "irregular ops". Bags missing,
connection missed etc., would be dealt more smoothly by many others.
HOWEVER, NYC to LON being a nonstop flight (which I have taken on many
airlines including AI), they won't have any opportunity to mess
anything up. Anyway, British Airways is king of lost bags these days.
:)

I'd say take AI, save money. On AI, families tend to outnumber dashing
businessmen, :) so allow extra time to board at both ends.