Invalid Ticket issued by First Scotrail "Peter Alexander" <p.alexander@virgin.net> wrote in message
news:073eb4l9h172fsnpjr2831f66s821jqb0m@...
> On Thu, 28 Aug 2008 13:37:48 -0700 (PDT), collybs
> <peter@collybs.co.uk> wrote:
>
>>> Ah but the original poster - moi - did not come up the Clyde on a
>>> bike. I phoned Virgin's Customer Services in Birmingham who said it
>>> isn't valid, checked with the Virgin desk at Piccadilly who said they
>>> weren't sure, though thought it might be, but to check with the TM on
>>> the day - bad plan.
>>>
>>Did you ask "Is a saver valid on the 0705 from Manchester - London" or
>>did you ask "Is a return portion of a London - Manchester saver valid
>>on the 0705 Manchester - Euston" - as there is a lot of difference
>>
>>I have just phoned Virgin Trains and they confirm it is valid for the
>>0705 return service
>>
>>
>>
>>Peter
>
> Now that is interesting. I may well have done it wrong in that case or
> rather, I may wasn't specific enough. If so I am happy to admit it.
>
> Though this from the Virgin web sites leaves me with doubt:
>
>
> Saver
> Ticket Type? Standard
> What do I get for my money? Is a lower cost ticket
> offering great value for money. If you can travel outside morning and
> afternoon peak times, you can take advantage of this fare. Railcard
> holders receive the normal discount on top of the already great value
> ticket, and as an additional benefit, can travel on any train without
> restriction!
> What day can I travel? Any
> What train can I travel on? Off-peak Services
What appears to be lacking from this paragraph, from this web-page, and
AFAICS, from anywhere else on Virgin's website, is a precise and clear
definition of 'off-peak services'.
>
> I'll ring them again tomorrow and ask in an exact way. Will let you
> know.
>
> Thanks guys
>
>
>
> Peter
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