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Old 17th July 2008, 07:27 AM   #9 (permalink)
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Default West Coast Ticket restrictions

On Jul 16, 8:06 pm, wensleyd...@pacersplace.org.uk (Neil Williams)
wrote:
> On Wed, 16 Jul 2008 02:51:09 -0700 (PDT), "goo...@woodall.me.uk"
>
> <goo...@woodall.me.uk> wrote:
> > "Yes - see
> >that little '+' sign there, that means underground travel is included.

>
> The Maltese Cross would, but not the + or *, which used to be used as
> some kind of delimiter (as I recall).
>

Pretty sure it was just a +, but I can't remember for certain now.

But it's a bit pathetic if I buy a ticket. I'm then not sure whether
the ticket I've been given is actually the correct ticket so I confirm
it there and then and I'm explicitly told that it's the right ticket
for my journey and then, only once I'm half way though my journey do I
discover I've been sold the wrong thing.

It's even more annoying that the barriers then carefully retain any
evidence of this misselling.

Oh well, it's a long time ago and only a few pounds. But it's funny
how these mistakes are always in favour of the railways. I've had
other cases where I've been sold the wrong ticket (more expensive than
needed) and I've queried it and been assured it's the right one.
Later, once my journey has completed I've investigated further and
discovered it's the wrong ticket - e.g. I went with my partner to
Cambridge on one occasion. I don't remember why but we had to do
Watford Junction->Euston, then to Totenham Hale on the underground
before continuing to Cambridge. So I needed one ticket to do that
journey and another ticket to extend my gold card from Euston. Both
tickets were the same price - and I queried it at the time but I was
assured my ticket was the cheapest ticket. Once my journey was done I
found out that I should have been sold a ticket from South Hampstead
for me (I don't understand why not Euston) which again would have been
cheaper that the ticket I was sold. Without the totenham hale bit I'd
just have bought a ticket from KX to Cambridge and walked from Euston.

It's much simpler now - I just use PAYG and buy rail tickets when I
need them without the complications of extending my gold card. Saves
me a small fortune as well.

Tim.
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