Catering on CrossCountry trains In message
<2262bacd-4261-4495-8d16-7adba05232af@e53g2000hsa..com>, at
08:17:07 on Tue, 24 Jun 2008, Chris <chrisjbates@>
remarked:
>On 24 Jun, 14:27, Roland Perry <rol...@perry.co.uk> wrote:
>> If they are going out on the same train, their rest period is the entire
>> time the train is turning round.
>
>Boy, you don't know much....the rest period only *starts* when they
>reach their rest room.....and finishes the specified minutes later
>after arrival. With no flexibility unless the employee so wishes.
I wasn't being pedantic about the time it takes to get from the train to
the rest room etc. The point is that if they are taking that exact train
back out, their rest period *process* has the whole time the train is in
the platform, there's no need to erode the time with checking the stock
etc, just lock up and come back later.
>> If going out on a different train, the rest period is from whenever they
>> finish clearing up the inbound train, to when they set foot aboard the
>> outbound train - hopefully long before it departs. The costly resource
>> here is the train, and the customer goodwill, not half an hour of
>> employee time.
>
>That's incorrect too - there is supplying / restocking time too -
>which inevitably involves a picker & a deliverer....it's heavy on
>staff costs. Plus someone to check cash against records....
Again, you misunderstand my point. They can check the stock and cash
after arrival at the terminus. Then go off and have their break. They
can then go off (to their new train) and do the restocking and checking
before it departs.
Meanwhile, the new crew can arrive (at the old train), and "check in"
and do the restocking, before the train departs.
Of course, as long as the train is at the terminus long enough for both
sets of activity.
>> If there's no return trip, why the need for a break. It's the end of
>> shift.
>
>That is correct - but they get paid until they reach clocking off
>point. And overtime kicks in immediately the train is delayed.
OK. So the reason they cash-up and stock-check so early is merely the
ToC wanting their shift (and pay) to end as soon as possible.
--
Roland Perry |