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Old 23rd May 2008, 10:55 AM   #3 (permalink)
Roland Perry
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In message <31303030313736364836DAE156@operamail.com>, at 13:55:29 on
Fri, 23 May 2008, Air <magwaus@operamail.com> remarked:
>they were removed. Why? presumably so they can
>earn some pennies by you calling
>0870 607 6757


0870 revenue share has been banned (which is why so many call centres
are moving to 0844), and would only have been one or two pence per
minute. You can't pay minimum wage for someone to answer the phone at
2p/minute, let alone make a profit.

What 0870 (and replacement) charges do is help pay for the cost of the
phone line rental, not the staff on the end of it.
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Roland Perry
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