Virgin to end North Wales fares loophole On 10 May, 17:54, "Tim Rogers" <nos...@sapm.net> wrote:
> "Tim Rogers" <nos...@sapm.net> wrote in message
>
> Also interestingly I was told a little while ago by a member of staff who
> works in the ticket office at Chester that staff had been instructed not to
> issue Shotton to London tickets in the morning (surely this is not allowed)
>
> They were also told not to sell car parking tickets to those that had bought
> Shotton to London tickets in advance either!!! (also a wrong I would have
> thought)
>
> I thought that ticket offices had to issue any ticket the customer asked for
> and not make judgements on the validity of such tickets?
>
> Tim
First Great Western at Reading refuse (are under instruction not) to
issue tickets for travel solely within Greater London - e.g. single/
return tickets as well as in-boundary travelcards - even on production
of a valid ticket for travel into London.
I assume this is due to some revenue risk issue and the inability of
their staff to carry out full and thorough ticket checks between
Reading and Paddington (both gated).
Jonathan |